I bought this theme to personalize it for a friend of mine. The installation went smooth and easy. I ran into an issue when trying to import the demo data, issue caused by the hosting company, so I contacted the folks at ThemeSLR and they were very quick to reply.
They solved the issue and imported the data for me, very nice support. The theme is really easy to customize to your needs and I highly recommend buying it if you need something setup fast and a great support team!